Comments on: Any ideas for improving business and attracting new customers at a car repair and service garage?

By: Kelly J

Kelly J — Sun, 07 Feb 2010 06:11:59 +0000

What would you want if you were a customer of your business?

Sit down with a piece of paper and pen; walk yourself through the experience every step of the way. From the first thought of "I need car service" to when you drive out of the parking lot. How can you improve each step? What value can you add?

If you don’t already, start some kind of program for repeat customers that makes them feel special and offers discounts…and advertise it. Stand out. Don’t offer ‘Buy 3 tires, get 4th free’ unless no one around is doing it.
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By: GIZMO

GIZMO — Sun, 07 Feb 2010 05:37:59 +0000

Just do a really good job. As word of mouth is the best advertising for any business.
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By: Garry

Garry — Sun, 07 Feb 2010 05:21:59 +0000

Get an online presence & advertise service & repair deals – you can even do this through a free service like http://www.blogger.com where you can upload images, text and promote the business.

You can also optimize so that it picks up localized traffic & customers.

Also advertise specials on billboards on the sidewalks etc & create a friendly, comfortable service reception area with free coffee and so on.
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By: Harvey

Harvey — Sun, 07 Feb 2010 05:01:59 +0000

Advertise, advertise and advertise. Good luck.
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By: grant

grant — Sun, 07 Feb 2010 04:12:59 +0000

FREE M.O.T WITH EVERY FULL SERVICE, FREE BRAKE N CLUTCH CHECK FREE TYRE CHECK AN SO ON GOOD LUCK IN NEW JOB
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